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How to Easily Set Up your Own Associate
Program
If you have a
product or service which you want to sell... or are already selling
on-line, you will want to develop and set up an Associate Program.
Your own Associate Program will accelerate your sales and get you
more exposure... for a very small investment of money... and
time.
There are
several ways you can set up your Associate Program or compensate
your associates.
The first is
basically a click-through program... whereby anyone who
clicks-through on the link is paid a referral or click through fee.
It is pretty simple, if an associate displays your banner, text
link, or button and someone clicks through that link, you pay your
associate a small fee (usually between $0.05 to $1.00 depending on
your product and your margins).
The second
method is a pay-per lead program. The associate is paid for each
"lead" they send you. The associate can post a form at his site for
you, and for anyone who fills out the form and submits it, you pay a
referral fee to the associate for that lead. Or your associates
display a banner, text link or button to your site and if someone
clicks through they are presented with a form they can fill out.
That form can be anything… a request for more information about a
product, a request for a quote, or do something like downloading a
trial version of a software program. Regardless of what the visitor
is asked to do... your associates are paid for each lead they send
you (or each time a form is submitted).
The third
method is a revenue sharing program. This is by far the most
popular type of Associate Program. Basically you are offering
your associates a portion of the profits on everything that is sold.
This is the way
I recommend you do an Associate Program. With this kind of
program...
you are
guaranteed to make money because you only pay for sales which are
generated.
For example, if
you set up a click through program you could potentially bring in
50,000 visitors... and even with that level of traffic, you are not
guaranteed any sales! You could be paying out tons of money in click
throughs but if you don't have a good visitor to sale conversion you
could end up not making any money in sales.
It is also
possible that someone can "cheat" with a click-through or pay-per
lead program as they could have software that automatically clicks
through the link generating them a referral fee when no real human
being has actually visited your site.
If instead, you
set up a revenue sharing program... you are guaranteed a
profit because you are only paying associates when your product
is sold. So in the example above, if you brought in the same 50,000
visitors and didn't make any sales... it would mean you had a very
serious problem with your sales copy or your website... but at least
you are not in the hole thousand of dollars that you owe
associates for the visitors they have sent you… and you have no
money to pay them!
When it comes
right down to the "nitty-gritty", the only real drawback of having
Associate Programs for your product is the cost of installing the
software to keep track of all your associates, traffic, and sales
generated. There are a few other expenses… but they are mostly minor
costs (i.e. taking care of your associates by helping them make
sales, answering their questions via email, and sending your
associates their checks in a timely manner).
To give you a
perfect example, we receive over a hundred emails a day... A
DAY!… just from associates having questions like:
- "Is
something wrong? I can't get my banner to work!"
- "I didn't
get my package with the tracking code."
- "I lost my
password."
- "Please
change my email address."
- "Please
change the address you send my checks to."
- "I didn't
get my check last month, what happened?"
… and so
on.
Some are valid
questions and some are people asking dumb questions. I am sorry to
say "dumb" here, but it is the truth. We have actually had people
who join our associate program, don't put up a banner or link
to us in anyway, then email us a month later asking where
their referral check is? They have not linked to us, they have not
sent us any visitors/prospects, they have not generated any sales…
why do they think they are getting a check next month? You will be
surprised… so be prepared to answer very reasonable questions and
some obscure ones… there are all kinds of people out
there.
As you get
bigger and bigger you may find that you get more and more emails...
but by that point you are making enough money to justify dealing
with these extra questions and you can hire someone to take care of
them (for example we have an employee just taking care of this
because we have thousands of associates).
OK... it's time
to get set up.
There are
three ways of setting up how you keep track of associates and
sales. The first is setting up "mirror" pages, the second is
hiring an Associate Program service, and the third is to purchase
your own associate managing software. We will go through all the
pros and cons of each in detail.
Method
#1
The first
method is to set up a "mirror page"... or even a mirror
site.
Basically you
set up a separate page... or a separate site, for each associate.
This is a VERY time consuming way of doing things, but there
is almost no cost involved other than your time. Here's how it
works...
Using
marketingtips.com as an example. You'd set up a page for your 1st
associate called http://www.marketingtips.com/info1.html. Then, as
you got more associates you'd add pages... i.e.
www.marketingtips.com/info2.html and .../info3.html .../info4.html
and so on.
These would
all be identical pages. The only difference
between.../info1.html .../info2.html .../info3.html etc. is that it
has a different tracking number. You actually hard code in the
associates tracking number (i.e. info5.html would have the tracking
number or associate number of "5") so that when you get an order, a
hidden code in the order form prints the code. This allows you to
manually track and give your associate credit for the sale.
Now this does
work and is great for doing a joint venture or two with a few
people… however it has MANY drawbacks.
First of all
you can only sell one product. So if you have one sales letter which
sells one product, doing it this can work initially… but having
multiple products at your website or having multiple pages will
cause you nothing but havoc.
But say I get
100 associates (and it's pretty easy to get 100 associates… in fact
it's very easy to get 100+ associates in a matter of 30 days)... now
if I want to change something like the price, or I have found a
better way to sell my product so I want to change the sales copy, or
I want to add in a graphic, or whatever; I have to go to every
single webpage and change them all manually, all 100+ of them.
It's a HUGE job!
Trust me, I
used to do it this way back in 1995 when associate/affiliate
software was not available. Updating the pages ate up days of
my time.
There is also
the fact that you can't offer any of your associates real time
statistics. They can't tell how much they've earned until the end of
the month when you "manually" calculate it (which can take you a
couple of days if you have 100+ associates). They don't even know
how many visitors they are getting or how many sales they are
generating... they have no way of tracking it on this type of
system. And on top of all that, they have to have 100% trust in me
that I'm not ripping them off because I am the only one who has the
"true" visitor and sales numbers… they have no idea if they are
selling the numbers as I report it to them. It's a pretty primitive
way of doing it. It was a very old way of doing Associate Programs
and you can "shoot yourself in the foot" because most people will
not sign up with you if they don't feel comfortable that you are
reporting to them in real-time, all the time, about how they are
doing with sales. Heck some of the Associate Program directories
(which I will mention later) won't even list your site on their list
if you do not have real time tracking software.
Now the other
problem could occur if you had a site selling four products, and
wanted people to roam around your site, read articles and all that
kind of stuff; but still tracking the associates visitors and sales.
It's almost impossible to set up a reliable system using this
method. There would be no way to track your visitors or associates
from webpage to webpage. The only way to do this is to set up a
whole separate individual site for every associate within your main
website (a VERY big job!).
It would take
HUGE amounts of room on your web server and there is no way you
could manage it. And if you ever wanted to change one small thing it
would literally take you weeks to complete. It's totally
unrealistic!
In our case,
with thousands of associates, this would be an impossible amount of
work!
Ok, I know I
have stated a lot of negative things about this method… so you may
be asking, "What is the benefit to this method?" The answer,
unfortunately, is only one benefit… it is really cheap for those who
have no money and lots of time on their hands… as setting up takes
only your time and knowledge of HTML. But remember, you may do more
damage than good as many associates will not join because they can't
see their stats or have no confidence in you. Also you will get a
low rating from many associate related directories as you will look
like a "basement operation". But I guess having this system is
better than having no system.
Method
#2
Let's move on
to #2, hiring an Associate Program service.
You can hire
a service such as Safe-Audit or ClickTrade. They handle all the
details as far as tracking your associates, tracking the sales,
handling the money and basically charge you a healthy percentage of
each sale (sometimes up to 30% of the money you are paying out to
your associates) to organize all this and keep track of it. For
example there is ClickTrade (mentioned above)... they don't have a
high set-up fee but charge you 30% as your payment to take care of
all the tracking, reporting, handling of money and so on.
This is a
very large chunk of your profit!
It may make
sense at first as there are no set-up costs, but realize that if you
do your Associate Program right, you can be paying out thousands of
dollars in referral fees very quickly. This can translate into
hundreds and usually thousands of dollars in fees you have to pay
them… each month. I am not trying to talk you out of it, I am
just saying that you want to look at the big picture. If you plan to
stay small, they may be for you, but if you start with them and
grow, it is extremely difficult to "dump" them and move on to a more
cost-effective way of managing your associates. To a certain extent,
you are married to them, so be aware of that.
There are a few
companies (i.e. LinkShare) which don't charge you such a large
percentage for each sale but do charge you a couple thousand dollars
to get established... and then take a smaller percentage of your
sales as their "management fee".
The companies
mentioned above are great for people who don't know any better and
see it as a more cost effective method compared to the $10,000+
associate software that is available on the market. But to be blunt,
there are ways to get the same functionality for a fraction of the
cost (for under $700) as I mentioned before… if you know where to
look and what to look for. We will discuss the differences between
the software out there in the next few sections of this
site.
Let's move on
to #3, purchasing your own associate/affiliate software.
Method
#3>
Purchasing
your own associate/affiliate software
As far as
purchasing your own software goes... some of the Associate Program
software packages I've seen selling for under $700 are very hoaky.
They don't have the proper tracking mechanisms and aren't flexible
enough to handle a variety of situations. What I mean by that is
that they may:
- Not track
and display stats to their associates in real-time.
- Or don't
work with shopping carts.
- Or they're
not 100% reliable to track "all" orders.
- Or they
don't have any means of tracking off-line orders.
- Or they
won't track visitors who come back and buy at a later date and
don't give the associate credit for that sale.
Generally
speaking, almost everything I have seen (about 20 different pieces
of software which sell for under $1000) is mostly garbage! There are
a few exceptions to the rule, but even those pieces have their
problems (i.e. a few charge a set up fee of $500 and then a $1.00
per associate you sign up - which can be thousands of dollars as you
sign up associates… or software that only tracks certain types of
orders, etc.).
The good stuff
that I've seen sells for $5000 and even $7000 and more. And some of
them are pretty slick. However they are not cheap... and represent a
significant investment for most small businesses!
Don't worry,
later I have a solution to the problem so you don't have to spend
this kind of money.
Many of you are
aware that we designed and developed our own software from scratch
when we started up our Associate Programs many years ago...
basically because there wasn't any software out there that did what
we wanted and how we wanted... we really didn't have a choice!
To make a long
story short, we have spent several hundreds of thousands in dollars
and resources to develop our software (it has been costly) and we
have put in features from a "marketing" point of view, not a
"programmers" point of view. We have seen the need to get software
out there that has the same features and functionality as the $5000+
software, but at a reasonable price tag which most small business
owners can afford.
We have
modified our software and made it "generic" so it will work with
nearly any product or service our clients have (not just our
products anymore). We've hacked through all the pros and cons, the
problems we encountered, and done the "learning curve" for you.
We've developed this associate/affiliate software which we call
AssocTRAC. We are making it avialable at a special price of
$677, but only for a limited time.
Click
here if you want to know more about the AssocTRAC
software, what it does, and how it works.
In my opinion
this is extremely underpriced for what we are giving... but
we wanted to make a fantastic program available to our customers at
a reasonable price.
We're actually
quite excited about it, as it will be the first time this quality of
software has been available at such a drastically low price (as I
mentioned we have spent hundreds of thousands of dollars developing
this software to make it a VERY powerful marketing tool). In
order to give all our customers the best service we can, our AssocTRAC
software will be sold on a first-come, first-served
basis!
Associate
Programs are a powerful and really cost effective way to market your
products. In fact, I can't think of a better way to market your
products or services with such a low risk! It is absolutely
fantastic.
Do you want to
know how much impact it can have on your business?
I am aware of
two clients who started up a reseller program… and then had to
shut it down because they got so many orders!
They had to
suspend marketing because they were so far behind getting the orders
fulfilled and keeping up with customer service requirements. So it
is a very, very, very powerful way of marketing!
And I know
where they are coming from… I talk from experience too. You must
have noticed how I have been apologizing for the last 6 months
consistently on how we have not been getting newsletters out on time
and delays on other things. This was because of our phenomenal
growth (we couldn't keep up with everything because of the number of
orders coming in, the amount of customer service needed due to this
huge increase in orders, and the time taken to hire and train new
people to take care this growth). These are "good" problems to
have, if you know what I mean!
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ABOUT THE AUTHOR: Corey Rudl is
the owner of four highly successful online businesses that attract
more than 1.8 million visitors per month and generate over $6.6
million each year. He is also the author of the #1 best-selling
Internet Marketing course online.
Click here to check out his site that's
JAM-PACKED WITH THE EXACT INFORMATION YOU NEED to start, build, and
grow your very own profitable Internet business starting from
scratch.
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